1. Can I pay the network fee from Luno, Binance, or another exchange?
Yes. Pay from any wallet or exchange. The address that receives the tokens has to be Trust Wallet or MetaMask, because those wallets can show the token. Import WheelMillionaire here.
2. I entered my ETH address instead of the Wheel address. Is that ok?
Yes. On Trust Wallet the address at the top of the home screen is the same string on Ethereum, Polygon, and BNB. Wheel is on Polygon, so it stays hidden until you import it.
3. I paid the network fee and the status is still Waiting fee. What is wrong?
Wait 5 minutes. The page checks the payment on its own. If it is still Waiting fee, paste the transaction hash into the box on the payment page. You get 3 tries. The amount has to be the amount shown.
If the box does not clear it, email [email protected] from the email on your Wheel account. Include a screenshot of the payment and the link to the transaction. You can also open the menu, go to Support, and send the same details.
4. The status is Paid and I do not see the tokens.
2 responses to “Wheel FAQ”
After I changed my phone I didn’t find Ella in my trust wallet again what can I do
Awhile ago I sent money from spin to my trust
wallet and it is now there ($ Wallet). I was going to leave it there and wait for the price to go up but something has come up and could use the money. I plan on leaving $10000 in spin but could use the rest now. So how do I get what is in my Trust wallet out?